FAQ’s

Your school will award the jacket and letter with one activity insert for your letter.

You are responsible for any other personalization you wish to have for your jacket.

Your school will notify you when you qualify for your letter jacket. Following this, there will be a sizing event at your school. You will be measured by a Balfour representative. Then, you can order and pay online.

All sizing will be done by a Balfour representative at your school on the order date. You will try on an actual jacket to get a feel for the size and will confirm your size choice at that time.

You save money by purchasing your jacket and patches together in a package. Plus, your jacket will arrive ready to wear with all patches sewn on!

Award patches will be sewn on as part of the jacket creation. All stitching will be hidden under the liner.

All patches are color-coordinated to match your jacket and letter exactly.

If you order patches after the original order date, your patches will be shipped separately and you will be responsible for having them sewn on.

Your Balfour sales representative can assist you with ordering more patches. To contact your local Balfour sales representative, please find your school on Balfour.com. Patches can also be ordered online for available schools. Please check if patches are available for your school by using the school finder at Balfour.com.

Your jacket will be delivered to your local sales representative or directly to your school. Your local Balfour representative will confirm the delivery date and location at the time of ordering.

If you need to make alterations or repairs to your jacket, your local Balfour sales representative can assist you. To contact your local Balfour sales representatives, please use the school finder at Balfour.com. Please note that due to the bulk size of the jacket, the fastest and most affordable way to have your jacket altered is through your local alteration shop.